INTRODUCTION
It is specified beforehand that the present conditions govern the sales of its products by K'S HOUSE to any individual or legal entity making a purchase on its website www.kshouse.fr.
These conditions apply to the exclusion of all other conditions including the ones applied in-store sales.
Any order implies the customer's unreserved acceptance of these general conditions.
1. PRICE
The prices of our products are indicated in euros. K’S House reserves the right to modify its prices at any time. The products will be invoiced on the basis of the prices in force at the time of registration of the order, subject to availability.
The products remain the property of K’S House until full payment of the price.
Shipping costs can be modified at any time by K'S House. K’S House.
2. ORDER
Orders on the K’S House website: www.kshouse.fr
The information given by the buyer, when placing the order, commits him:
– In case of an error in the wording of the recipient’s contact details, K’S House cannot be held responsible for the impossibility of delivering the product.
– Orders are only final when they are confirmed by full payment of the amount of the order.
– Any modification or cancellation of the order by the buyer cannot be taken into consideration and the amount paid will not be returned.
– Product offers are valid while stocks last.
3. PAYMENT
You choose the method of payment from those offered on the site:
– bank cards, among those offered
Our site is secured for all payment transactions by the SSL encryption system, guaranteeing total confidentiality of the information transmitted.
4. DELIVERY
As soon as we receive your order recorded on www.kshouse.fr and your payment, we will ship your products to the delivery address indicated during the ordering process.
We have selected Mondial Relay and La Poste Colissimo for the transport of your products.
Products are delivered to the delivery address indicated during the ordering process.
The times indicated are usual average times (3 working days to 4 weeks). Some products require a longer preparation time, so the delivery time can be up to several weeks. It is also important to note that an out of stock of one of our handmade products may lead to a longer delivery time.
In case of items that can be delivered on different dates given their availability, the delivery time indicated is the longest time. K’S House reserves the right to split the shipments. The contribution to the processing and shipping costs will only be invoiced for a single shipment.
K’S House cannot be held responsible for any deterioration of the products.
In case of late delivery, we will offer you a new delivery date.
The products are delivered to the delivery address indicated by the Customer during the ordering process. The Customer therefore undertakes to receive the products at the address indicated on the order form.
The Customer has to verify the accuracy of the information entered before validating the order. In case of an error in the wording of the recipient's contact details (surname, firstname, number and street name, postcode, city, telephone number or e-mail address), K’S House cannot be held responsible for the impossibility to deliver the order.
The products are delivered in metropolitan France.
The order is delivered in one go. K’S House nevertheless reserves the right to split the Customer's order into several shipments without adding any additional cost to the Customer.
– Any modification or cancellation of the order by the buyer cannot be taken into consideration and the amount paid will not be returned.
– Product offers are valid while stocks last.
5. AVAILABILITY
Our product offers and prices are valid as long as they are visible on www.kshouse.fr within the limits of available stocks. In case of unavailability of products after placing your order, we will inform you by email or by any other means. Your order will be automatically canceled and you will be immediately refunded if your account has been debited.
6. RIGHT OF WITHDRAWAL
Under the applicable law, you have a right of withdrawal of 14 working days from the delivery of the order to return the product that does not suit you for exchange or refund.
This right of withdrawal does not apply to contracts for the supply of products which, as for certain food products, by their nature cannot be reshipped or are likely to deteriorate or expire rapidly.
The right of withdrawal obliges the trader to reimburse the products and the initial shipping costs, within 30 days. You can also choose to exchange the product.
All costs in connection with returning of goods shall be at the expense of the customer. The product must be returned in its original packaging, intact, accompanied by all possible accessories, instructions for use and documentation.
Not receiving or not withdrawing the products can in no way be assimilated to the implicit exercise of the right of withdrawal.
7. CONFIDENTIALITY
K’S House makes a commitment not to reveal in third parties the information which you communicate us. This information will only be used for processing the order and only to strengthen and personalize the communication reserved for the customers of K’S House.
In accordance with the Data Protection Act of January 6, 1978, you have a right to access and rectify your personal data as well as a right of opposition.
To exercise one of these rights, simply send a letter to the head office of K’S House or to the email address: contact@kshouse.fr.
8. LIABILITY
The products offered comply with the French legislation in force.
You are solely responsible for the choice of products and their conservation from their delivery and use. K’S House cannot be held responsible for any damage resulting from this.
K’S House cannot be held responsible for the non-performance of the contract concluded in the case of an out of stock or unavailability of the product, force majeure, disruption or total or partial strike of the postal services.
K’S House cannot be held responsible for any damage of any kind whatsoever resulting from the interpretation or use of the information available on www.kshouse.fr.
9. INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on www.kshouse.fr are reserved under intellectual property as well as copyright and for the whole world.
For this reason and in accordance with the Code of Intellectual Property, only the use for a private use is authorized.
10. APPLICABLE LAW
Present conditions will be governed by French law.
In the hypothetical event of a litigation born of the present contract, the parties involved commit themselves to seeking out an amicable solution before resorting to any legal action.
In case of a dispute, only the French courts will be appropriate.